Services
Let my knowledge and expertise guide communication for your business. I work with you to develop & deliver effective communication strategies, create compelling content, and build stronger relationships with your customers.
I offer content creation and strategic communication planning services. Everything from drafting articles to delivering complex strategic plans. Contact me for pricing and customized packages.
Change Management Communications
Is M&A part of your plans? Are you about to upgrade your software? Do you have a big reorganization planned? Has your leadership team recently changed?
These are all huge changes that must be communicated effectively to ensure your team stays focused, productive, and continues to efficiently serve your customers.
I recognize that change management communications vary according to the audience. Delivering consistent messaging to different audiences requires an empathetic approach that reaches each recipient where they are.
When I support you with your M&A communications strategy, I will:
Ensure your employees understand exactly what’s happening to avoid confusion and upset.
Share relevant information with stakeholders to eliminate misunderstandings and surprises.
Communicate regularly with all parties to smooth the transition and minimize disruption.
Let you focus on the business side of the deal – without worrying about communication and messaging.
Clearly share new processes and procedures with customers and vendors.
Provide consistent messaging to your leadership team so everyone is saying the same thing.
Work with your PR team to ensure the right message reaches the public.
During times of change, I can help:
Calm everyone down by sharing the right information at the right time to the right people.
Identify advocates and ambassadors for change to help guide their peers through the changes.
Build training plans that aid the transition from the old to the new.
Develop clear, effective policies that support your business's goals and adhere to compliance standards.
Craft thought leadership content that supports the new way of doing things – enhancing credibility, visibility, and your organization’s influence.
When communicated effectively, these big changes can actually boost your business’s reputation and attract the right clients and the best talent.
Don't worry, I have a plan!
Improving Employee Engagement
It could cost up to 200% of an employee’s salary to replace them – when a little engagement could retain your talent and keep your team on track.
Are your employees looking for new jobs? If so, this means that they’re questioning their value to your organization.
Is your team worried if they'll have a job at the end of these changes? Your team can't do their best work if they are constantly wondering if they have a job waiting at the end of the change cycle.
Are you struggling to reach your team? You aren't alone - lots of leaders need help finding their voice. Let me help you connect with your people and land the messages you want to share.
You’ll also receive the roadmap which includes the ongoing feedback loop – so you don’t fall back into old culture patterns.
Here’s how I can solve this problem for you - because it’s only going to get worse:
Listen to your employees to understand where they are today.
Talk to leaders to learn where you want your business to be.
Create a plan to bridge the knowledge gap in your organization so everyone feels informed, understood, and knows how to move the business forward.
Making sure everyone feels included, valued, and assured of their role in your business success.
You’ll also receive the roadmap which includes the ongoing feedback loop – so you don’t fall back into old culture patterns.
Reach out - I can help!
Technical Writing
Do you lead a team building a new product? Do you need to document a technical project? Are you looking to build work instructions or SOPs for repeatable processes?
High-quality products require high-quality standards. They come from well-defined and repeatable processes. Clear documentation minimizes the constant questions about how to follow the procedure.
Floor managers or leaders are often too close to the information and build to document it in a way that employees can follow.
Working with me ensures an agnostic approach to documenting the instructions simply for your most important products and projects.
I will work to:
Observe the build.
Document the process in a way that is easy for everyone to follow.
Build a SOP template for you or using your template.
Create or use an existing document repository to safely store and access the information.
Design a process to ensure the information stays current.
Need to document new stuff? Call me!
Other Services
Are you looking for help communicating core values? Do your customers know where you stand on DEI? Could your social media presence be stronger? Book some time with me! I want to help.
Content Creation: Crafting compelling content that resonates with your audience and drives engagement.
Copy Editing: Polishing your written content to ensure accuracy, coherence, and readability.
ESG & Sustainability Messaging: Build internal and external awareness around your company ESG, DEI, Sustainability messaging.
Executive Voice: Creating thought leadership messaging for executives with industry focus, social media posts, strategic direction and employee communication.
Social Media: Strategic plans for posting content and cadence. I can provide a series of branded posts to improve your social presence on Linked In, Facebook, Instagram, and other social channels.
Style Guide: Compile a style guide to share with employees, internal partners, agency contacts with your brand images, expectations, proper uses, exact palette of brand and complimentary colors.
Web Content: Researching, writing, and posting articles, success stories, interviews, policies, press released, directories and more to your intranet or website. Studio photography can be outsourced* at additional cost.
Business Results Writing: Professional writing services that convey your message with clarity and impact.
Need something else? Reach out - I can help.
As a solopreneur, I aim to incorporate my values of environmentalism and anti-racism and build an inclusive and equitable business. I believe Black Lives Matter and I stand for LGBTQIA+ rights. Everyone is welcome here.
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