Are you leading your organization through change? Are you concerned about how shifts in strategy, structure, or culture will affect your teams, your processes, and your results?
That’s when you should call me. I'm here to help you reach your team, and keep them engaged, informed and working on the right things to keep your business on track.
When leaders explain changes clearly and honestly, employees are less worried and more confident.
You don't have to tell everyone, everything, all at once - but lying or being deceptive will damage your credibility. Your people know when things are happening - even if you don't share it.
Open communication helps everyone understand what's happening and why. This makes it easier for your to trust the process.
Having a solid plan for change along with clear updates, helps spot problems before they start.
This means a new way of working or tools can be put in place with less confusion and fewer delays.
Bring your communicators and trusted leaders into the comms loop early. Ask them for feedback on the plans. Ensure they have what they need to respond to employees when changes are being made.
When employees are kept int he loop and can share their thoughts, they feel more involved and willing to support the change.
This teamwork leads to better results and helps everyone adjust more quickly.
When people know what's happening, they can stop worrying about what they DON'T know. This means better results.
People need to know where to go for questions, updates and concerns.
If you don't find (& inform) ambassadors to share the details - people will fill in the void.
What we make up in our heads is almost always worse than the reality. Let trusted advisors share details as appropriate.
Make it clear who those trusted advisors are! Make sure champions have the info they need to be honest, helpful and reassuring.
Consistent messaging is critical. You can control what's out there when people know where to get their information. Set these champions up for success - give them a full picture. Be clear about what can be shared and when.
Give champions a way to get quick answers and clarity if issues bubble up or rumors start to spread.
If people don't know what's going on, changes can lead to mistakes, stress or even people leaving the company.
A good communication plan helps everyone get ready for what's coming so the business can keep running smoothly.
Companies that focus on clear messaging during change are more likely to reach their goals. Over time, this makes the entire organization better at handling new changes and staying on the right track.
Be one of the great teams other employers talk about!
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