Twenty-five years of communication experience — distilled into blogs you can actually use. I write about the real challenges of internal comms, what works, what doesn't, and the ideas, tips, and templates that can help any comms pro or everyday leader land their message with more impact.
And it's not all business. I also share random musings, good stories, and thoughts that just feel good to read — because great communication is about connection, not just strategy.
If something resonates, subscribe and share! The more the merrier — and your team might thank you for it.
Quality Over Quantity
by: LauraPublished on: 28/08/2026Sleep hours ≠ quality; comms hours ≠ impact. An email isn't enough and more time in bed isn't deep sleep. Q&As and 1:1s consolidate meaning like REM & deep sleep consolidate memory. Match format to need, trust your experts, get out of their way!
When comms issues don't look like comms issues - part 2
by: LauraPublished on: 23/07/2026The other half of this week's article addressing disengagement, mistakes, and rework. They start with unclear communication. Fix the messaging gap first, and the other symptoms often fix themselves.
Your best comms channel
by: LauraPublished on: 11/06/2026Leader Sneak Peek is my “magic” change tool: a short, practical packet sent to leaders before a launch: what’s changing, talking points, FAQs, timelines, & contacts so they can confidently answer questions and keep teams calm, informed and working.
Plan A
by: LauraPublished on: 15/05/2026Having a plan is more than half the battle. With a good plan, a simple way to stay calm and communicate clearly in chaos might look like 3‑words “acknowledge, anchor, action”. You can use this method to prevent chaos before you start to panic.
