Small Business & Solopreneur

SOP & Process Documentation Package

Team Communication Diagnostic & Action Plan

Many small businesses operate without documented procedures, creating inefficiency and inconsistent results. This SOP Starter Kit transforms your critical operations into clear, step-by-step instructions that anyone can follow.

Through observation and collaboration, your essential processes are captured in repeatable documents. This enables confident delegation, smooth onboarding, and consistent quality—reducing your stress while positioning your business for growth.

01

Process Observation

Watch and document your critical operations in action

02

Documentation Creation

Develop 2-3 core SOP documents with clear instructions

03

Template

Receive branded templates to be used for all your SOPs

04

Training

Detailed instructions and guidance for maintaining your documenation

Investment: $250–$800 | Perfect for: Solopreneurs scaling their business or small teams needing consistency

Laura and Obi-wan in the park

I’m excited to partner with you and help your business thrive. With years of experience supporting small and scrappy communications teams, I love connecting with passionate people who want to communicate more effectively and make a real impact.

I’m confident I can help you and your business reach new heights. Let’s connect and start making big things happen!

And just for fun - Obi-wan Kenobi Hardin is hoping to meet you soon, even if it’s just over a video call. He’d be thrilled to be your best boy!

Looking forward to connecting with you soon!


As a solopreneur, I aim to incorporate my values of environmentalism and anti-racism and build an inclusive and equitable business. I believe Black Lives Matter and I stand for LGBTQIA+ rights. My business is 100% woman-owned. Everyone is welcome here.

Address

22134 Northwood Trail, Strongsville OH 44149

© 2025 Hardin Heights Comms, LLC. All rights reserved.