That's a job?
A few weeks ago, I got the chance to talk to a group of leaders about communicating with their teams beyond sending emails. After my presentation, we did a round robin with introductions and questions and I was surprised to learn that there were people out there who didn't know internal communications was actually a job.
I've spent most of my career in corporate America, so I've always been aware of both the need for expert communicators and the benefit of having them on staff. I've been part of small teams, I've been a team of one, and I've led matrixed teams (where I didn't have a dedicated team, but I had people in other areas of the business I was able to call on to help when I needed them).
Going around the room after my presentation, I got another reminder of what happens when we assume others know what we know. This room filled with experienced leaders didn't know people like me were out there. Most of them were part of small and mid-sized organizations - and they could all use someone like me when they have change on the horizon.
So today - I want to re-introduce myself and point out what I (or others like me) can do to help keep your teams engaged, informed and productive during times of change.
I help leaders translate messy, stressful change into clear, human language so their people know what’s happening, what it means for them, and what they’re supposed to do next.
When everything feels up in the air - mergers, reorgs, new systems, leadership changes - I come in as a contractor to map out the story, craft the messages, and keep employees calm, informed, and moving in the same direction.
I can be your in‑house, on-demand change communicator: I build the communication plans, draft the emails, talking points, FAQs, and toolkits, and support your managers so you can lead the transition without burning out or leaving your team in the dark.
And as a contractor, I come in without the overhead costs of a full-time employee.
Here are a few projects I've worked on over the past year:
Preparing employees at an ESOP company to transition from traditional healthcare insurance program to a self-funded policy.
Documenting work instructions for employees building load banks on the factory floor.
Planning and hosting a major fundraising event for a non-profit group focused on eradicating homelessness.
Gathering feedback from an employee satisfaction survey and building a plan to share the data, improve comms, and boost scores for their next survey.
Re-designing an employee training intranet hub for better access.
Documenting SOPs for small business owners - getting the process out of their heads into a template to ensure they don't have to own every process.
You don’t have to white‑knuckle your way through the next big change and hope your people get it. If you’ve got change on the horizon and need your team informed, calm, and ready, it’s time to bring in someone whose whole job is making change make sense.
I'm here for it! Let's talk, I can help.
